AINDRILA GHORAI. Leveraging PEGA AI to improve Brand Loyalty& Reduce Customer Churn. Journal of Technological Innovations, [S. l.], v. 4, n. 2, 2023. DOI: 10.93153/n6bsm851. Disponível em: http://jtipublishing.com/jti/article/view/102.. Acesso em: 18 sep. 2024.